Responsible Gaming

Gambling Should Be Entertainment, Not Income

We believe gambling should only ever be viewed as entertainment, similar to going to the cinema or a sporting event. It should never be considered as a way to earn money or solve financial problems. The house always has an edge, and you should only gamble with money you can afford to lose.

Age Verification

All players must be 18 years of age or older to participate in gambling activities in the United Kingdom. It is illegal for anyone under 18 to gamble. We take age verification seriously and reserve the right to request proof of identity at any time.

Parents and guardians: If you are concerned about a young person's gambling, please contact GamCare for guidance.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Spending more time and money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying about the amount spent
• Neglecting family, work, or other responsibilities due to gambling
• Borrowing money or using credit to fund gambling
• Feeling anxious, irritable, or depressed when not gambling
• Experiencing unsuccessful attempts to reduce or stop gambling
• Using gambling to escape problems or negative emotions
• Jeopardizing important relationships or opportunities
• Experiencing financial difficulties related to gambling

If you recognise any of these signs in yourself or someone else, please seek help immediately.

Self-Help Tools & Safer Gambling Features

Most reputable casinos offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a limit on how much you're willing to lose in a session or time period
• Reality Checks: Receive regular reminders of how long you've been gambling and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling at a casino or across multiple operators
• Cooling-Off Periods: Take a break from gambling for a set period
• Account Closure: Permanently close your gaming account

Use these tools proactively to keep gambling safe and enjoyable.

Support & Help Organizations

United Kingdom

• GamCare
  Free, confidential support and information about problem gambling
  Website: www.gamcare.org.uk
  Helpline: 0808 8020 133 (free and confidential)
• GamStop
  The National Self-Exclusion Scheme for online gambling in Great Britain
  Website: www.gamstop.co.uk
• Gamblers Anonymous
  Peer support meetings and resources
  Website: www.gamblersanonymous.org.uk

Other Countries

• Australia – Gambling Help Online
  www.gamblinghelponline.org.au
• Canada – Responsible Gambling Council
  www.responsiblegambling.org
• United States – National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Information and support for gambling addiction
  Telephone: 0800-1372700 (free and confidential)

If You Need Help

If you believe you or someone you know has a gambling problem, please reach out for support immediately. Help is available, and seeking assistance is a sign of strength, not weakness.

Remember: You are not alone, and professional support is free and confidential.